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WELCOME TO THE COMPUTER SERVICES HELP DESK

From this page you can see the Services our department provides, get information on the Campus Computer Labs, browse for information regarding your computer problems via Frequently Asked Questions, and check out other IT Resources on Sweet Briar campus.

You can Request Help directly from our web-based help desk system.

To add a printer on a Windows machine: Go to Start button: Run: Type in \\edison then click OK. A window opens with a selection of printers. Double click the printer that you would like to add. A message box opens: "You are about to connect to a printer on edison..." click YES, it will then install the printer on your computer.

To add a printer on a Mac: If the Printer Setup Utility icon is not in your dock - double click your Hard Drive: Applications: Utilities: Priner Setup Utility - double click. A Printer List window opens. Single click +Add. A window opens with a selection of printers. Scroll down until you find printer you would like to add. To the right of selected printer it should say Bonjour. Click the Add button in bottom right corner. Print browser window opens with Installable options: Select options that apply. Click continue. The printer will now appear in your print list.

  • Assist Faculty and Staff with any issues regarding their college provided computer equipment.
  • Provide Faculty and Staff with network support, email assistance, and help in troubleshooting software issues.
  • Assist Students with email, internet, and other networking issues.
  • Provide Personal Computer Repair.
On Campus dial HELP or x4357
Off Campus dial 434-381-6282
Email help@sbc.edu
We are located in the bottom floor of the Sales Building.

Our office hours are 8:30 AM to 5:00 PM Monday - Friday


 

 



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